Return & Replacement

All return & replacement cases shall be considered within 7 days after the date of delivery of your order.

Please note that we cannot offer exchanges or returns on any discounted, used or promotional product(s). Any free or promotional product(s) delivered with ordered product(s) also needs to be returned in sealed condition.

You may send a mail to us with complete information of your order at info@lbnherbonics.com OR Call us on 8288029930 (Monday to Saturday, between 10am to 6pm).

Our team shall provide solution within 24 working hours after your report the issue.

Refund Policy:

Please note that we cannot offer exchanges or returns on any discounted, used or promotional product(s). Any free or promotional product(s) delivered with ordered product(s) also needs to be returned.

All returned items except damaged must be accompanied by a copy of the original receipt/invoice, and should be in a saleable condition.

Refund shall be processed only as voucher which can be used at www.lbnherbonics.com only. Voucher given as refund never expires.

Shipping charge, if paid, shall be deducted from the refundable amount.

We shall deduct a flat handling charge of 25% of the product value from your refundable amount.

Cancellation:

If after placing the order you want to cancel it, you could do so without incurring any cancellation charges only in case the order has not been shipped. In case the order has been shipped, we would not be able to accept any cancellations. We usually ship an order within 24 working hours after placing the order. You may send a mail to us for cancelation with complete information of your order at info@lbnherbonics.com OR Call us on 8288029930 (Monday to Saturday, between 10am to 6pm).